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Statewide and Nationwide

Life Plan Community (formerly known as CCRC)

Residences that provide housing for older adults requiring various levels of care. Independent living, assisted living, and healthcare are available to residents. Life Plan Communities were formerly known as Continuing Care Retirement Communities (CCRCs).

LifePlan Communithy

Masonic Home of Virginia (MAHOVA)
500 Masonic Lane, Henrico, VA, 23223
Main: (804) 222-1694 Toll Free: (800) 262-4644 Fax: (804) 226-4567

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019