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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Ombudsman

Senior Connections, The Capital Area Agency on Aging
1300 Semmes Avenue, Richmond, VA, 23224
Get Directions
Main: (804) 343-3000 Fax: (804) 649-2258

Long Term Care Problem Assistance

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Get Directions
Main: (757) 222-4542 Toll Free: (800) 766-8059 Fax: (757) 461-1068

Long Term Care Problem Assistance, Ombudsman

Seniors First, The Shenandoah Area Agency on Aging
207 Mosby Lane, Front Royal, VA, 22630
Get Directions
Main: (540) 635-7141 Fax: (540) 636-7810

Long Term Care Ombudsman Program

Southern Area Agency on Aging
204 Cleveland Avenue, Martinsville, VA, 24112
Get Directions
Main: (276) 632-6442 Toll Free: (800) 468-4571 Fax: (276) 632-6252

Local Long Term Care Ombudsman

Valley Program for Aging Services (VPAS)
325 Pine Avenue, Waynesboro, VA, 22980
Get Directions
Main: (540) 949-7141 Toll Free: (800) 868-8728 Fax: (540) 949-7143

Long Term Care Ombudsman, Williamsburg

Bay Aging
100 Parker View Court, Williamsburg, VA, 23188
Get Directions
Main: (757) 220-1577 Fax: (804) 758-5773

Ombudsman

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Get Directions
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

District Three Governmental Cooperative
4453 Lee Highway, Marion, VA, 24354
Get Directions
Main: (276) 783-8157 Toll Free: (800) 541-0933 Fax: (276) 783-3003

Long Term Care Ombudsman Program

Mountain Empire Older Citizens, Inc. (MEOC)
1501 Third Avenue East, Big Stone Gap, VA, 24219
Get Directions
Main: (276) 523-4202 Toll Free: (800) 252-6362 Fax: (276) 523-4208

Northern Virginia Long-Term Care Ombudsman Program

Virginia Office of State Long-Term Care Ombudsman Program
12011 Government Center Parkway, Suite 708, Fairfax, VA, 22035
Get Directions
Main: (703) 324-5861 Fax: (703) 653-1796

Statewide and Nationwide

Home and Community Based Care Waiver Programs

Cardinal Care Medicaid Waiver services are available to people at risk of institutionalization. Services for older adults and adults with disabilities may include but are not limited to case or care management, service facilitation, homemaker services, home health aides, personal care, adult day health care, habilitation, and respite care.

Service Facilitation and Case Management

Moms in Motion
PO Box 609, Front Royal, VA, 22630
Get Directions
Main: (800) 417-0908 Toll Free: (800) 417-0908 Fax: (703) 468-4958

Medicaid Home and Community Based Services

Public Partnerships PPL
100 Kimball Place Suite 150, Alpharetta, GA, 30009
Get Directions
Main: (866) 537-8386

Long Term Care and Waiver Services

Virginia Department of Medical Assistance Services
600 East Broad Street, Richmond, VA, 23219
Get Directions
Main: (804) 786-6145

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Get Directions
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Get Directions
Main: (804) 662-7000 Toll Free: (800) 552-5019