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Hanover County Department of Social Services

12304 S Washington Highway
Ashland, VA 23005

(804) 752-4100

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Contact Information

Main
(804) 752-4100
Toll-Free
(800) 770-0837
Phone Emergency
(800) 552-7096

Who We Are

The Hanover County Department of Social Services investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults ages 18 and over. The program's goal is to lessen or alleviate the risk of abuse and neglect, including self-neglect, among seniors or adults who need protection. Individuals must be city residents or the incident must have occurred in the city in order to be eligible for this service.



For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call our office. To report at night or on weekends, call 1-888-832-3858.



If there is an emergency, call 911.

Who We Serve

Languages Spoken
English
Service Area(s)
Hanover County

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Other Eligibility Criteria
60 years of age or older, or incapacitated adults 18 or older who are abused, neglected, or exploited; resident of Hanover County

Available 24/7
No

Intake Process
Complaints called into the office
Self Refer
Yes