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Fairfax County Neighborhood and Community Services

4050 Legato Road 4th Floor
Fairfax, VA 22033

(703) 222-9764

Get Directions

38.8656973, -77.3644874

Contact Information

Main
(703) 222-9764
TTY/TTD
711

Who We Are

Seniors On-The-Go!, TaxiAccess, and Dial-A-Ride programs are now under one program called TOPS (Transportation Options Programs and Services).  The paper vouchers that were previously issued have been replaced by a transportation debit card. You will still be able to use your subsidized funds for taxi services, but you will now be able to access other transportation options.

There is new program eligibility. An individual must be a resident of Fairfax City, Fairfax County, or Falls Church. In addition one of the following criteria must be met: 50 years of age or older, with an annual income of $50,000 or less per household;  or registered user of MetroAccess; or recipient of Social Security Disability Insurance (SSDI), or annual income that meets the 225% federal poverty levels by household size.

A participant of TOPS is eligible for two subsidies per year (one subsidy every six months). Each subsidy will provide $100 in benefits at a cost to the participant of $20.

An Online Application is available or you can request an application be mailed to you. 

Transportation options have been expanded to the following: Taxicabs; Rideshare services (Uber and Lyft); Public Transportation: bus and rail via SmarTrip card; and Capital BikeShare rentals.

​Participating taxicab companies include:

Fairfax Red Top, (703) 333-3333  TTY (703) 522-3331

Fairfax White Top, (703) 644-4500  TTY (703) 683-4374

Falls Church Yellow Cab, (703) 534-1111  TTY (7-1-1)

Springfield Yellow Cab, 703,451-2255  TTY (7-1-1)

 

Who We Serve

Languages Spoken
English
Service Area(s)
Fairfax City
,
Fairfax County
,
Falls Church City

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Call for Information

Age Requirements
56-60
,
60+
Residency Requirements
Fairfax City, Falls Church or Fairfax County
Other Eligibility Criteria
50 years of age or older

Available 24/7
No
Additional Availability Comments
Business hours are Monday through Friday 8 am until 5 pm

Intake Process
Call the office, email or visit the website. Complete application.
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
ncshstinquiries@fairfaxcounty.gov

For Transportation Providers Only:

To accommodate riders, we offer:
Staff training on assisting people with mobility problems
,
Voice announcements