Crisis Heating and Cooling in New River Valley

As a subcontractor for the Virginia Department of Social Services (DSS), Community Housing Partner's (CHP) Energy Services group offers a Crisis Heating and Cooling Assistance program, which helps eligible low-income households in 25 localities throughout Virginia with heating and cooling equipment problems. CHP Energy Services staff repair or replace existing equipment and make improvements necessary for the proper functioning of this equipment, install equipment where none exists, and provide assistance with costs for new equipment.



Each year DSS determines how much funding to allocate, eligibility requirements, and how the heating and cooling program will be administered at the local level. Typical seasonal operations are:



Crisis Heating:  November 1 until March 15

Crisis Cooling:  June 15 until August 15



For questions about the program, contact the Energy Assistance Office of the Virginia Department of Social Services at (804) 692-1900 or visit its website or contact your local Department of Social Services in Virginia.