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Lake Country Area Agency on Aging

1105 West Danville Street
South Hill, VA 23970

(434) 447-7661

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Contact Information

(434) 447-7661
(800) 252-4464

Who We Are

Lake County Area Agency on Aging (LCAAA) offers the Virginia Insurance Counseling and Assistance Program (VICAP) program.  VICAP is a free counseling program for individuals age 60 and older and their families. The mission of VICAP is to educate, counsel, and assist older consumer on medical benefits programs, long-term care insurance, and problems with Medicare, Medicaid, and medical bills paying.

VICAP helps them to understand Medicare, Medicaid and medical bills. Assistance in deciding about Medicare Supplement Insurance or Medigap and/or Long Term Care insurance is also provided. Counseling can be provided by telephone or in person. Also will assist eligible clients with filing insurance papers, understanding insurance policies and Medicare processes.


Call to schedule an appointment with one of our three counselors.

Who We Serve

Languages Spoken
Service Area(s)
Brunswick County
Halifax County
Mecklenburg County
South Boston City

Age Requirements
Other Eligibility Criteria
Must be 60 and over

Available 24/7

Intake Process
Call the agency to request information
Self Refer
Intake Contact Email