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Roanoke City Department of Social Services

1510 Williamson Road Northeast, 3rd Floor
Roanoke, VA 24012

(540) 853-2591

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Contact Information

Main
(540) 853-2591

Who We Are

The purpose of Virginia's Temporary Assistance for Needy Families (TANF) program is: to provide assistance to needy families so that children may be cared for in their own homes or in the home of relatives, end the dependence of needy parents on government benefits by promoting job preparation, work and marriage and encourage the formation and maintenance of two-parent families.

Participants may be helped with transportation expenses. Services may also include job skills training, work experience, job readiness training, child care assistance, and other work related expenses.

In order to be eligible for TANF the following criteria apply: There must be a child in the home under age 18 and will graduate from high school before the age of 19, Child is going to school regularly if she or he is between the ages 15 and 18, The child is living with a parent or other relatives, Is a citizen of the U.S. or an eligible immigrant

To find out more about TANF, visit the Virginia Department of Social Services.  

Who We Serve

Languages Spoken
English
Service Area(s)
Roanoke City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Residency Requirements
Roanoke City

Available 24/7
No
Additional Availability Comments
Intake may be closed earlier due to the volume of applicants. Applicants must apply in person (no telephone interviews) and will be seen on a first-come, first-serve basis.

Intake Process
Call to schedule an appointment, visit the website or walk in for information. For information about Crisis Intake Services, visit the website https://www.roanokeva.gov/380/Application-Information-Access. Social Services benefit program applications are available online through the CommonHelp website https://commonhelp.virginia.gov/access.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
humanservices@roanokeva.gov
Intake Contact Telephone
(540) 853-2591

Report Problems
Call the Agency