Accessible Transportation

Williamsburg Area Transit Authority (WATA) provides fully accessible buses on fixed routes for customers. The buses have the ability to kneel to the ground, making the first step easier and safer to use. Integrated wheelchair ramps are also available in the entryway to provide disabled passengers with a smooth transition into the bus and a flat floor to their seats.

While steps are required for entry into the Trolley and smaller Body-on-Chassis vehicles, these vehicles feature a wheelchair lift in the rear, providing a flat transition into the vehicles. Up to two wheelchairs may be properly secured on board each vehicle.

For riders who have a disability that prevents them from making some or all their trips on fixed-route buses, WATA offers a origin-to-destination service called Paratransit, for our service area.  The Paratransit shared-ride service is provided as part of our efforts to meet the requirements of the Americans with Disabilities Act of 1990 (or ADA).